Building connections for a healthier New York.
Unite New York is a coordinated care network of health and social service providers.
Partners in the network are connected through Unite Us‘ shared technology platform, which enables them to send and receive electronic referrals, address people’s social needs, and improve health across communities.
As a Unite New York partner, you can:
Unite Us is HIPAA compliant, HITRUST certified, and fully aligns with the strictest
federal privacy regulations, including 42 CFR Part 2 and FERPA.
It would be impossible to have the connections to as many organizations and services as the network can link us up with. It goes back to the time consumption. Even if my “network” was as large as the Unite Us database of organizations, I would not have enough time in the week to reach out to them for the number of families in need that we serve. The referral is sent from organization to organization seamlessly. It has been very efficient for myself and the families we serve.
When Catholic Family Center’s rent assistance program was called upon to quickly expand to meet pandemic related needs and develop new processes, Unite Us has proven to be an intuitive and robust platform. Its features help focus staff on what they need to do next so they can spend more time with clients, and the platform has supported new partnerships and collaborations with other agencies.
211/LIFE LINE has been engaged with pilots connected with COVID 19 response from food delivery to eviction prevention and rental assistance. Partnering with Unite Us has allowed our community to facilitate intakes and measure impact, contributing to over 3,000 individual cases for support in the network. This has provided us with better insight into clients' progress and outcomes. Overall the system is easy to use for both the 211 team and community members.
What started out as a solution for an emerging COVID-19 related emergency food need morphed into an internal and exterior referral strategy for multiple services. We chose Unite Us because of their support and flexibility when faced with our changing needs. Unite Us works hard to make us feel connected with the rest of our network and tailor their service to our needs. They do not provide a ‘cookie-cutter’ service. They are quick with their correspondence and have consistently risen to provide additional trainings for our staff, allowing us to make the most of their platform. They are a true partner that we are proud to work with.